The short version of twenty years.

Professional summary

UX leader with two decades of experience designing complex, high stakes B2B and B2B2C SaaS products. Founder of a boutique UX consultancy driving 0 to 1 through scale engagements, from research and strategy through system design, prototyping, and launch, for clients including Disney, Fox, and NBCUniversal. Known for turning ambiguous, cross functional debates into evidence backed product decisions and for building design systems that shorten design to development turnaround.

Experience

1. Founder, Chief Experience Officer (CXO), UX Designer

   04/2024 to Present

   User Experience Consulting, LLC • Golden, CO & Austin, TX

   • Founded a boutique UX consultancy that converts business challenges into clear, results oriented experiences through strategic design, for complex B2B and B2B2C SaaS products, from 0 to 1 through scale.
   • End to end design, overseeing full design workflows across multiple projects, including user research, concept ideation, prototyping, AI development, and handoff to developers.
   • User focused business strategy, aligning user needs with organizational goals by working closely with stakeholders, end users, and cross disciplinary teams.
   • Product design and creation, partnering with product owners, managers, and engineers on wireframes, high fidelity designs, and interactive prototypes that improve usability and boost engagement.
   • Design system development, creating and sustaining unified visual languages, style guides, component libraries, and interaction patterns that scale across products, platforms, and devices.
   • Comprehensive client collaboration, managing entire project cycles from discovery and scoping to delivery and payment, consistently meeting or exceeding expectations while respecting timelines and budgets.
   • Strategic UX direction, communicating research findings, design strategies, and frameworks to executive leadership, designers, and developers, translating experience insights into business value.
   • Deliver graphic design across brand identity, logo systems, marketing collateral, and web and campaign visuals.
   • Produce commercial and editorial photography, including product, portrait, event, and lifestyle imagery.

2. Lead UX Designer

   05/2014 to 04/2024

   Qvest.US (formerly OnPrem Solution Partners, LLC) • Austin, TX

   • Led design and development of innovative websites and applications for major media and entertainment clients including Disney, Fox, NBCUniversal, Hasbro, 2K, Shutterstock, Amazon, Pixelogic, and PVH.
   • Transformed complex, disconnected workflows into unified experiences, resulting in a 92% increase in user satisfaction and a 40% reduction in time to complete key tasks.
   • Spearheaded 20+ 0 to 1 product initiatives, accelerating concept to launch timelines by 30% and delivering MVPs in under 90 days.
   • Conducted 300+ user interviews, contextual inquiries, and shadowing sessions to uncover friction points and inform data backed design decisions.
   • Facilitated 100+ cross functional workshops, aligning users and stakeholders across design, product, and engineering.
   • Designed adaptive and responsive systems supporting beginner to expert user types, increasing task success rates by 85% across varied archetypes.
   • Delivered 1,000+ wireframes, high fidelity mockups, and interactive prototypes using Figma and Axure.
   • Built and maintained scalable component libraries and UI kits, reducing design to development turnaround time by 40%.
   • Mentored junior and mid level designers and consultants, contributing to team growth, retention, and improved project outcomes.
   • Reduced design review cycles by 30% through agile, iterative design sprints.
   • Supported front end development by collaborating directly with engineers, providing production ready assets, dev notes, and hands on QA to ensure accurate implementation.

3. UX Designer

   05/2012 to 04/2014

   Myxer, Listener Controlled Radio • Nashville, TN

   • Solo end to end product designer for the entire company across iOS, Android, and web.
   • Created a comprehensive design system, brand identity, and cross platform component libraries.
   • Delivered developer ready assets and built responsive web experiences in HTML5 and CSS3.
   • Owned marketing collateral, email campaigns, ads, and social media presence.

4. UX Designer, Graphic Designer & Photographer

   12/2007 to 07/2011

   Dynamark Graphics • Nashville, TN

   • Multi disciplinary design role spanning UX, graphic design, and commercial photography.
   • Delivered client projects from concept through print production.

5. Ad Designer & Photographer

   12/2006 to 12/2007

   The Tennessean Newspaper • Nashville, TN

   • Designed advertising campaigns and shot photography for Nashville's leading newspaper.

Skills

• UX Strategy
• 0-to-1 Product Design
• Design Systems
• User Research
• Usability Testing
• Contextual Inquiry
• Information Architecture
• Interaction Design
• Visual Design
• Responsive & Accessible UI
• Prototyping (Figma, Axure)
• AI-Assisted Prototyping (Lovable, Figma Make)
• FigJam
• Miro
• Journey Mapping
• Heuristic Evaluation
• Competitive Analysis
• Content Strategy
• Cross-Functional Workshop Facilitation
• Design Critique & Mentorship
• Agile & Lean UX
• Graphic Design & Brand Identity
• Adobe Photoshop / Illustrator / InDesign
• Commercial & Editorial Photography
• HTML5 / CSS3
• Basic JavaScript
• Notion / Asana / JIRA